Privacy Policy
**Respecting and protecting our customers' privacy and personal data is of paramount importance to our company and its affiliated entities (including all subsidiaries and associated companies) (collectively referred to as "we" or "us"). This Privacy Policy will help you understand how we collect, use, and protect your personal data when interacting with you. In this Privacy Policy, the term "personal data" refers to any information related directly or indirectly to you that can be used to identify you, either directly or indirectly, and that is accessible or processed in any form.**
By browsing any of the websites owned and operated by us (www.cigarstations.com, our "Website"), or by providing your personal data to us in other ways (such as calling our inquiry hotline or applying for or enjoying services such as membership promotional activities), you acknowledge and agree that we may collect, use, store, and disclose your personal data in accordance with this Privacy Policy as it may be amended from time to time. This Privacy Policy is incorporated into and forms part of our Terms of Service.
We regularly review this Privacy Policy and may revise its provisions from time to time by updating this webpage. Your continued use of our services after changes to this Privacy Policy have been made indicates your acceptance of the revised Privacy Policy, so please regularly visit this webpage to obtain the latest information on our Privacy Policy.
**Your Personal Data and How We Use It**
We collect, use, and store your personal data to ensure that we can offer you various online services and create a personalized shopping experience. These actions may occur through our Website or other means. We will keep your personal data confidential at all times in accordance with this Privacy Policy, and will only collect, use, store, and disclose such data in accordance with this Privacy Policy.
**Collection of Your Personal Data**
We will collect your personal data for the following purposes:
If you are not a registered user, you will browse our Website as a visitor. When you register on our Website, you will need to provide certain personal data (such as your name and contact information) in order to enjoy the various features and services we offer to registered users (such as receiving promotional emails or responding to your inquiries) and to participate in our membership promotional activities.
We will only collect the information necessary to fulfill relevant orders (e.g., your name, contact information, and payment/credit card details). However, if you log in using our social networking features and agree to share information about your interests and social media links with us to use our social networking features, we will also collect such information about your interests and social media links.
You may from time to time provide us with your personal data through activities with our partner merchants, by applying for or using the various services we offer, by providing feedback to us (e.g., through surveys), or by participating in promotional activities such as our membership promotions.
You may also use your social network login information to log in to our Website through a connected login service. These services will verify your identity and provide you with the option to share certain personal data with us, such as your name and email address, to complete the preset registration forms on our Website. These services provide you with the option to post information about your activities on our Website to your personal page and share it with others in your personal network.
**Use of Your Personal Data**
We will use the personal data you provide to us for the following purposes (and any directly related purposes) (collectively, the "Relevant Purposes"):
- To provide you with our services (including evaluating any applications for such services and managing such services). This includes responding to any inquiries you may have, providing product recommendations on the Website, retaining the items you select in your shopping cart on the Website, evaluating any applications you submit for our services, issuing you a membership VIP card, allowing you to participate in promotions and promotional activities you wish to participate in, and fulfilling orders you place with us (including verifying your information and performing security checks, as well as processing your payment).
- Direct marketing communication with you.
- Matching your personal data with information you provide to us through other means.
- Analyzing trends, usage, and shopping behavior with us (including on an individual or collective level) to help us better understand how you and the wider customer base access and use our Website and obtain and use our services, in order to improve our services and respond to customer needs and preferences. For these purposes, we may use your gender, age, interests, location, website usage, shopping habits, and other personal data.
**Other Matters Concerning Your Personal Data**
If you do not provide us with your personal data, we may be unable to provide you with certain services and features.
Unless otherwise required by law, or specifically permitted by law (to protect our interests), (a) we will only retain your personal data for as long as necessary to achieve the Relevant Purposes, and (b) if you choose to cancel an account with us, we will delete the personal data we have stored about you as soon as reasonably practicable. (c) If you choose to cancel an account with us or terminate the use of social network features, we will prompt third parties to delete the information they hold.
You may from time to time provide us with personal data about third parties (e.g., to receive promotions we offer). You agree that before providing us with third-party personal data, you have obtained the consent of the relevant third party to provide such data to us for collection, use, storage, and disclosure in accordance with this Privacy Policy.
**Collection of Anonymous Information from You**
Additionally, we may collect certain other anonymous information from you on the Website that is not sufficient to identify you, for the purpose of compiling statistics on website usage:
We automatically collect information about your access to our Website to provide you with our services, collect statistics about the use of our servers, and help us better meet your needs and expectations. This may include (but is not limited to) your browser type and version, your operating system, and your IP address and/or function variable names.
We also use unique identifier settings to track your usage of our Website across different electronic devices so that your activities are recorded in our system as a single user rather than multiple users.
**Disclosure of Your Personal Data**
We strictly adhere to the relevant provisions of the Personal Data (Privacy) Ordinance (which is the personal information protection law in Hong Kong).
We will keep your personal data confidential but may disclose your personal data to the following parties (who may be located outside the Hong Kong Special Administrative Region and may use your personal data outside the Hong Kong Special Administrative Region):
- To provide you with more information and services, and to improve your experience, we may disclose your personal data to (a) any of our affiliated companies (including our associated companies and subsidiaries), or (b) any person or company acting on our behalf or jointly with us, or (c) any service provider of the functions on our Website; all such disclosures are made to provide you with better services, provided that these parties comply with confidentiality and privacy obligations that are substantively equivalent to those set forth in this Privacy Policy;
- If necessary to establish and support payment facilities for the products and services you request, to any financial institution, debit or credit card issuing institution, credit information or reference agency, or collection agency; and if required by statutory or contractual obligations, or as ordered by law or a court, or if necessary to protect our interests (as permitted by law), to any other party.
We will not provide your personal data to any other third party without your explicit consent in advance. We may from time to time transmit anonymized aggregate data to third parties, which may include your personal data in anonymized form, and such data will not be in any way (other than on our Website) identifiable by third parties. This Privacy Policy applies to us and this Website but does not apply to any other third party (including any website maintained by a third party). Before providing your personal data to such third parties (whether through this Website or otherwise), please review their privacy policies. We are not responsible for or liable for the use or misuse of your personal data by such third parties.
**How to Access and Update Your Personal Data**
You can access, verify, or update your personal data in your member account.
**Reporting Misuse of Personal Information**
If you believe that your personal information has been collected, used, or disclosed in violation of this Privacy Policy or any applicable law, you can contact our Privacy Officer to report the matter (please see the "Contact Us" section below for details). In your report email, please provide the following information (as applicable):
- Details of the personal information collection, use, or disclosure that you believe violates this Privacy Policy or applicable law;
- Screenshots of the relevant web pages you are reporting; and
- Your real email address and/or contact phone number.
We may contact you to obtain further information about your report. Thank you for helping us improve the protection of your personal information. We will respond to you within 15 days of receiving your report.
**Contact Us**
If you wish to contact us regarding this Privacy Policy (including any rights you may have under this Privacy Policy or any other questions you may have),
please contact us at:
